Returns & Refund Policy

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase Top Shelf Rootz products, you are purchasing these products based upon your own opinions as to any benefits that the products may provide.  

Top Shelf Rootz 30-Day Refund Policy

At Top Shelf Rootz, we stand behind everything we make and everything we say. As such, if you are not completely satisfied with one of our products, feel free to contact us to request a refund or to make an exchange for a different product.

*Please note that ALL return requests must be made within 30 days of purchase – after 30 days, all sales are considered final. Also note that the customer is responsible for return shipping costs, and products MUST be returned prior to receiving a refund.

Can I return a product?

To be eligible for a return, please make sure that:

• The product was purchased in the last 30 days
• The product isn’t used or damaged

Products that do not meet these criteria will not be considered for return.

Do I have to pay for return shipping?

Yes. All return shipping costs are the responsibility of the buyer.